At Al Safeer Car Rental, we are committed to ensuring a seamless and reliable delivery experience for all our customers. Please review the following delivery policy to understand the terms and conditions associated with the delivery of your rented vehicle:

Scheduled Delivery Time:

We understand the importance of your time, which is why we guarantee delivery of your rented vehicle at the scheduled time agreed upon during the booking process. Our team will coordinate with you to determine a convenient delivery time that aligns with your schedule.

Vehicle Inspection:

Prior to delivery, our trained staff will conduct a thorough inspection of the vehicle to ensure it is in optimal condition. This inspection includes checking the exterior and interior of the vehicle, as well as its functionality and cleanliness.

Video Documentation:

Upon delivery, we will make a video recording of the vehicle to document its condition. This video will serve as a reference point in case of any disputes regarding the vehicle's condition upon return.

Responsibility for Damage:

While we take every precaution to maintain our vehicles in top condition, we understand that accidents can happen. In the event that the vehicle sustains damage during your rental period, you will be responsible for covering the cost of repairs.

Alternatively, if you have opted for insurance coverage with Al Safeer Car Rent or through your own insurance provider, the insurance policy will cover the costs associated with the damage, as per the terms of the policy.

Al Safeer Team Member Inspection:

Upon the return of the vehicle, a member of our Al Safeer team will conduct a thorough inspection to assess any damage or discrepancies. This inspection will be compared against the initial video documentation made during the delivery process to determine any additional charges, if applicable.

Customer Support:

Our customer support team is available to assist you throughout the delivery process and address any questions or concerns you may have. Please feel free to reach out to us via phone, email, or live chat for assistance.

By accepting the delivery of the rented vehicle from Al Safeer Car Rent, you acknowledge and agree to abide by the terms outlined in this delivery policy. We appreciate your cooperation and look forward to serving you with excellence.