Privacy Policy

At Al Safeer Rent a Car, we collect certain information when you make a reservation, interact with our website, or use our services. This information helps us deliver bookings efficiently, improve your experience, and support our operational and legal obligations.

When you make a reservation or interact with our website, we may collect personal information such as your name, contact details, and payment information. This information is necessary for the completion of your booking.

• Name and identity-related booking details
• Phone number, email address, and other contact information
• Payment details required to process reservations

We may collect non-personal information about your interaction with our website, such as your IP address, browser type, and device information. This helps us improve our services and provide a better user experience.

• IP address and browser type
• Device and technical information
• General usage patterns to improve website performance

We use the information you provide to process your reservations, communicate with you regarding your bookings, provide customer support, personalize your experience, and improve our services.

• To process reservations and complete bookings
• To communicate updates or booking-related information
• To provide customer support and service assistance
• To personalize your experience and improve service quality

With your consent, we may send you promotional offers, updates, and newsletters. You have the option to unsubscribe from these communications at any time.

We may use and disclose your information as required by law, to respond to legal requests, or to protect our rights and interests.

• To comply with legal and regulatory requirements
• To respond to lawful requests from authorities
• To protect our business, rights, and legitimate interests

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. We restrict access to your personal data to authorized personnel only. We train our employees on data protection practices and ensure their compliance.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Information is retained only as long as necessary for service and compliance purposes
• A longer retention period may apply where legally required
• You may request deletion of your personal information, subject to legal and contractual obligations

We may share your personal information with trusted third parties that assist us in providing our services, such as payment processors or vehicle suppliers. These third parties are obligated to maintain the confidentiality and security of your information.

By using our services, you consent to the collection, use, and storage of your information as described in this Privacy Policy. We may update this policy from time to time, and any changes will be reflected on our website. Please review this policy periodically to stay informed about our privacy practices.